Shipping Policy
Shipping Policy – ARVENA
Thank you for choosing ARVENA. This Shipping Policy explains how your order is processed, shipped, and delivered.
Order Handling
Orders are processed within 1–5 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Estimate
Standard shipping usually takes 5–20 business days after dispatch. Delivery times are estimates and may vary depending on your location, courier service, and local delivery conditions.
Shipping Locations
We ship from our international warehouse network. Your order may be fulfilled from the warehouse best suited to your destination and current product availability.
Shipping Confirmation
After your order has been shipped, you will receive a confirmation email containing your tracking information. Please note that tracking details may take several days to update after the shipping label is created.
Multiple Packages
If your order contains multiple items, they may be shipped and delivered in separate packages due to warehouse availability, product size, or shipping arrangements.
Address Accuracy
Customers are responsible for providing complete and accurate shipping information when placing an order. If an order is delayed, lost, or returned due to an incorrect or incomplete address, additional shipping fees may apply.
Unexpected Delays
Shipping may be delayed due to customs inspections, severe weather, public holidays, high shipping volume, courier disruptions, or other circumstances beyond our reasonable control.
Contact Us
For shipping assistance, please contact ARVENA Support: